Problem: I keep on getting false alarms when the OLAS transmitters have not left the vessel.
Cause: False alarms occur due to a blocked connection between the OLAS mobile phone and the OLAS transmitter. Water, carbon or metal can easily block the connection. Water in the human body can also block the connection.
Solution: Attached the transmitter to crew in a location which is always visible. If false alerts continue, try adjusting the alert time in Alert settings upto 15 or 30 seconds. However, this will delay the time in which you are alerted of the incident.
For optimum performance follow these guidelines:
1. Do not connect other Bluetooth devices whilst using the app
2. Ensure the OLAS app is at least 1 meter from other RF transmitting devices
3. Select ‘Always’ for location access in your App settings
4. Allow notifications
5. Only 8 OLAS transmitters should be on
Problem: I have switched on the OLAS transmitter, but it does not show up on the OLAS app?
Cause: either the OLAS transmitter has a flat battery or the connection is blocked form your mobile device.
Solution: Try switching the OLAS transmitter ON/OFF/ON several times to check that the indication light is operating. If there is no indication light the battery will need to be changed (OLAS tag) or charged (OLAS Float-On).
If the OLAS transmitter is switched on and transmitting i.e. all indication lights have been seen then the mobile device need to be check to ensure Bluetooth and location setting are activated for the OLAS app.